Dubai Metro Assistant & Helper Openings

Dubai Metro has become one of the most reliable and modern public transport networks in the world. Every year, thousands of job seekers from India, Nepal, Pakistan, Bangladesh, and other countries apply for Metro vacancies due to attractive salaries, long-term career growth, and safe working conditions. If you are looking for Assistant & Helper Jobs in Dubai Metro, this guide will help you understand the roles, eligibility, salary, benefits, and the application process.

About Dubai Metro Jobs

Dubai Metro is operated by SERCO, a global service provider known for handling operations, customer service, maintenance, and administrative tasks. Because of the high volume of passengers every day, the Metro regularly hires:

• Helpers

• Assistants

• Cleaning Staff

• Customer service interns

• Station support staff

• Maintenance assistants

These roles ensure that stations, trains, and public areas remain safe, clean, and smooth for passengers.

Job Responsibilities of Helpers & Assistants

Depending on the department, a Helper or Assistant may handle:

1. Station Support

• Guiding passengers

• Helping elderly or disabled commuters

• Managing station safety

• Assisting in crowd control

2. Cleaning & Housekeeping

• Cleaning platforms, lifts, stairways

• Sanitizing high-touch areas

• Ensuring overall hygiene

3. Train Assistance

• Helping technical staff

• Supporting maintenance teams

• Basic inspection and reporting

4. Customer Guidance

• Offering route information

• Helping during emergencies

• Maintaining polite and professional behavior

These duties do not require high qualifications and are suitable for freshers as well.

Eligibility Criteria

You don’t need higher education for Dubai Metro Helper or Assistant roles. The basic requirements are:

• Age: 18 to 45 years

• Education: 8th Pass, 10th Pass, or 12th Pass (varies by department)

• Basic English communication

• Physically fit for long working hours

• Valid passport

• Clear medical and background checks

Experience in cleaning, maintenance, or customer service is a bonus but not mandatory.

Salary for Dubai Metro Helper Jobs

The salary depends on the role and department. On average:

+ Free Accommodation + Free Transport + Free Medical Insurance + Annual Leave + Overtime Pay

These benefits make Dubai Metro jobs one of the most preferred choices for job seekers.

Benefits of Working in Dubai Metro

• 8-hour duty + overtime available

• Free uniform and training

• Safe and secure working environment

• Career growth in Dubai’s public transport sector

• Yearly ticket (depending on company policy)

• Friendly and supportive work culture

How to Apply for Dubai Metro Assistant & Helper Jobs

You can apply through:

1. Dubai Metro Careers Portal (SERCO Careers)

• Visit the official SERCO career portal

• Search for “Assistant”, “Helper”, or “Support Staff”

• Create a profile

• Upload your CV

• Submit your application online

2. Job Portals

You may also find Dubai Metro vacancies on portals like:

• Indeed UAE

• Naukri Gulf

• LinkedIn Jobs

• Gulf Talent

3. Authorised Recruitment Agencies

Dubai Metro also hires candidates through licensed agencies in India, Nepal, and other countries. Always verify that the agency is government-approved to avoid scams.

Tips for Quick Selection

• Keep a professional CV with correct details

• Attach passport-size photos

• Prepare for basic English and fitness tests

• Be ready for online/telephonic interviews

• Avoid fake recruitment pages or paid agents

Frequently Asked Questions (FAQs)

1. What is the minimum qualification for Dubai Metro Helper jobs?

Minimum 8th or 10th pass is enough for most helper roles.

2. Do I need to pay any fees to apply?

No. Official Dubai Metro/SERCO jobs are completely free to apply.

3. Is experience necessary?

Not mandatory. Freshers can also apply.

4. What is the age limit?

18 to 45 years for helpers and assistants.

5. How long is the duty time?

Generally 8 hours, with overtime opportunities available.

Conclusion

Dubai Metro Assistant & Helper openings are a great opportunity for freshers, skilled workers, and job seekers aiming to build a career in the UAE. With attractive salary packages, free benefits, and long-term job stability, these roles offer a bright future for hardworking candidates.

If you’re planning to move to Dubai for work, Dubai Metro is one of the safest and most reliable environments to begin your journey.